http://www.noor.net/careers.aspx
Job Title: Field Engineer
Job Code: FE
Responsibilities:
• Keep track with NOOR resources at NOOR nodes (power, space..).
• Installing new core devices in co-ordination with Core team
• Periodical checking of nodes, mainly core nodes.
• Handle any problem related to NOOR nodes and Central offices.
• Troubleshooting transmission problems with Telecom Egypt.
• Keeping NOOR nodes environment in good shape (Air conditioning, cabling).
Qualifications & skills:
• Bachelor’s Degree (Communications or Computer Science are preferred).
• Strong Communication Skills.
• Excellent Command of English language.
• Capability for problem handling.
• Able to work in team work environment and perform under time pressures.
Required technical skills set:
• Good knowledge of Data connectivity and Internet services.
• Good knowledge of Telecom procedures.
• Should be able to deal with electrical and optical cables.
• Should be able to acquire information about new solutions.
• A minimum of 1 year of experience in telecommunication/IT market/ISP.
• CCNA is preferred.
• Knowledge of Frame-Relay, MPLS, ATM, TDM, xDSL, IP networks.
Job Title: Network Engineer, Level 1 Support Engineer
Job Code: NE1
Responsibilities:
• Handle after sales technical support.
• Handle daily customer problems/requests.
• Running First level troubleshooting steps.
• Isolate customer problem and handle escalations to appropriate support team level.
• Follow up on customer technical cases and provide feedback.
Qualifications & skills:
• Bachelor’s Degree from Engineering (Communications or Computer Science are preferred).
• Strong Communication Skills.
• Excellent Command of English language.
• Passion for Customer Service.
• Excellent customer interaction attitude is extremely important.
• Able to work in team work environment and perform under time pressures.
• Should be able to work in different shifts (morning, evening and night).
Required technical skills set:
• Good knowledge of Data connectivity and Internet services.
• Good knowledge of communication devices.
• CCNA is a must.
• Knowledge of Frame-Relay, MPLS, ATM, TDM, xDSL, IP networks.
Job Title: Network Engineer, Level 2 Support Engineer
Job Code: NE2
Responsibilities:
• Handle after sales technical support.
• Handle daily customer problems/requests.
• Running second level troubleshooting steps.
• Handle escalations from first level support team.
• Handle customer requests concerning initial router configurations.
• Isolate customer problems and inform responsible party in other departments.
Qualifications & skills:
• Bachelor’s Degree from Engineering (Communications or Computer Science are preferred).
• Strong Communication Skills.
• Excellent Command of English language.
• Passion for Customer Service.
• Excellent customer interaction attitude is extremely important.
• Able to work in team work environment and perform under time pressures.
• Should be able to work in different shifts (morning, evening and night).
Required technical skills set:
• Good knowledge of Data connectivity and Internet services.
• Good knowledge of communication devices.
• Fair knowledge of customer business applications.
• A minimum of 2 years of experience in telecommunication/IT market.
• CCNA is a must.
• Knowledge of Frame-Relay, MPLS, ATM, TDM, xDSL, IP networks.
Job Title: Network Engineer, Provisioning Engineer.
Job Code: NEPE
Responsibilities:
• Handle service provisioning with corporate customers.
• Handle daily customer problems/requests.
• Running second third level troubleshooting steps.
• Handle escalations from first second level support team.
• Handle customer requests concerning initial router configurations.
Qualifications & skills:
• Bachelor’s Degree from Engineering (Communications or Computer Science are preferred).
• Strong Communication Skills.
• Excellent Command of English language.
• Passion for Customer Service.
• Excellent customer interaction attitude is extremely important.
• Able to work in team work environment and perform under time pressures.
Required technical skills set:
• Good knowledge of Data connectivity and Internet services.
• Good knowledge of communication devices.
• Fair knowledge of customer business applications.
• A minimum of 2 years of experience in telecommunication/IT market.
• CCNP or CCIP level of certification.
• Knowledge of Frame-Relay, MPLS, ATM, TDM, xDSL, IP networks
Job Title: Network Engineer, Pre-Sales.
Job Code: PSE
Responsibilities:
• Design optimum technical solutions for customers.
• Handle technical presentations to customers.
• Assist in the sales process by attending sales meetings.
• Handle technical proposal writing.
• Handle replies to RFP.
• Train sales team members on products and services.
Qualifications & skills:
• Bachelor’s Degree from Engineering (Communications or Computer Science are preferred).
• Strong Communication Skills.
• Excellent Command of English language.
• Passion for Customer Service.
• Excellent customer interaction attitude is extremely important.
• Able to work in team work environment and perform under time pressures.
Required technical skills set:
• Good knowledge of Data connectivity and Internet services.
• Good knowledge of communication devices.
• Fair knowledge of customer business applications.
• Should be able to acquire information about new solutions.
• A minimum of 4 years of experience in telecommunication/IT market.
• CCNA is a must, CCNP/CCIP is preferred.
• Knowledge of Frame-Relay, MPLS, ATM, TDM, xDSL, IP networks.
Job Title: Network Engineer, ADSL Support Engineer
Job Code: ADSL-SE
Responsibilities:
• Handle after sales technical support.
• Handle daily ADSL customer problems/requests.
• Running First level troubleshooting steps.
• Isolate customer problem and handle escalations to appropriate support team level.
• Follow up on customer technical cases and provide feedback.
Qualifications & skills:
• Bachelor’s Degree from Engineering (Communications or Computer Science are preferred).
• Strong Communication Skills.
• Excellent Command of English language.
• Passion for Customer Service.
• Excellent customer interaction attitude is extremely important.
• Able to work in team work environment and perform under time pressures.
• Should be able to work in different shifts (morning, evening and night).
Required technical skills set:
• Good knowledge of Data connectivity and Internet services.
• Good knowledge of ADSL routers.
• Good Knowledge of operating systems platform (mainly windows).
• CCNA is preferred. • Knowledge of Frame-Relay, MPLS, ATM, TDM, xDSL, IP networks
